The 2024 Marketing Preview: Data, Predictions, and Strategies for Advertising in Strange Times, Northbeam
Distinguishing Real From Hype: How Contact Centers Are Actually Using AI in 2023, Balto (B2B Software)
AI for Flood Resilience, The World’s #1 Climate Problem, Trillium Technologies (Space R&D)
Why Agent Empowerment Is The Secret Ingredient For Contact Center Success, Forbes
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